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The skill and aptitude of product team members has a significant impact on product team performance. But quality is not the only indicator of whether a team is likely to be high performing. The significance of turnovers impact continues to be under-appreciated. In our previous market research we have identified that effective onboarding, or the absence of a […]
Last week I wrote a post about the percent of time product team members believe product managers spend with customers. Interestingly, it turns out that product team members hold a rosier view of how much time product managers actually spend in the field than product managers and owners do. In fact, when you isolate product manager and […]
Time spent with customers is precious. Organizations often talk about the importance of capturing “the voice of the customer” and product managers are directed to collect meaningful customer input. This activity is viewed as mission-critical in most organizations. But in truth – organizations invest unevenly in support of this stated goal. In fact, effectively collecting and prioritizing […]